Privacy Policy
Introduction
Welcome to Privacy-faults of substation. We respect your privacy and are committed to protecting your personal data in accordance with the Pakistan Telecommunication Authority (PTA) regulations and Pakistan’s data protection laws.
Information We Collect
Personal Information
- Name
- Contact information (email address, phone number)
- Billing and payment information
- National ID information (when required by law)
- IP address and device information
- User preferences and settings
Automatically Collected Information
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed
- Links clicked
- Traffic data
- Location data
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for:
- Providing and maintaining our services
- Processing your transactions
- Communicating with you about our services
- Complying with PTA regulations and legal obligations
- Improving our website and user experience
- Detecting and preventing fraud
- Analytics and research purposes
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication measures
- Regular backup procedures
- Secure servers located in compliance with PTA regulations
Data Sharing and Disclosure
We may share your information with:
- Service providers and business partners who assist in website operations
- Law enforcement agencies when required by law
- PTA and other regulatory authorities as per legal requirements
- Payment processors for transaction processing
Your Rights
Under Pakistan’s data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
Cookies Policy
We use cookies to:
- Maintain your session
- Remember your preferences
- Analyze website traffic
- Improve our services
You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information for:
- The duration of your account activity
- As required by PTA regulations
- As necessary for legal compliance
- Up to 3 years after account closure for business purposes
Children’s Privacy
We do not knowingly collect information from children under 13 years of age. If you believe we have collected such information, please contact us immediately.
Changes to Privacy Policy
We reserve the right to update this privacy policy at any time. We will notify users of any material changes through:
- Email notifications
- Website announcements
- App notifications (if applicable)
Contact Information
For privacy-related inquiries:
- Email: [Your Privacy Email]
- Phone: [Your Contact Number]
- Address: [Your Physical Address]
Compliance with PTA Regulations
This privacy policy complies with:
- Pakistan Telecommunication Authority regulations
- Prevention of Electronic Crimes Act 2016
- Electronic Transactions Ordinance 2002
- Relevant data protection laws of Pakistan
Dispute Resolution
Any disputes regarding privacy matters will be resolved according to Pakistani law and PTA guidelines. Users have the right to file complaints with relevant authorities.
Explore the world of elctrical substation faults and troubleshooting. Our blogs provides valueable insights,tips and guides to help you understand and address various issues in substation operations.
Follow me
© 2025 — Substationfaults, All Rights Reserved
